Contact FoliaClient
Bug reports, account issues, licensing, and general feedback
Technical support
Include your FoliaClient version, Windows version, what you were trying to do, and the complete error message. Screenshots and logs are helpful when they do not contain private information.
Keep private information out of emails
- Do not send Microsoft passwords or account recovery codes.
- Do not send access tokens, refresh tokens, or Credential Manager exports.
- Do not send private files that belong to another person.
- Do not attach complete game folders unless they are specifically requested.
Privacy and licensing
Use a clear subject such as “FoliaClient privacy request” or “FoliaClient license request.” Most messages receive a reply within 96 hours, although some requests may take longer to resolve.